The Truth Behind Health Testing Centers’ Services


Health Testing Centers Review

Health Testing Centers is a Florida-based company that is primarily focused on providing DTC (direct-to-consumer) lab test services for its customers. Although the Health Testing Centers’ website is fairly new, the company itself is actually over 30 years old – it was formally established in 1980. Before the creation of their current website, prospective patients of Health Testing Centers were limited to the company’s four facilities in South Florida.

In this review of Health Testing Centers, not only will we be performing an in-depth analysis of the company’s lab test services, but we’ll also evaluate just how well Health Testing Centers has managed to adapt to the modernization of the industry.

Pros & Cons of Health Testing Centers

Pros

  • They cover a wide selection of health tests; ranging from common and conventional tests to more uncommon and obscure ones.
  • They appropriately accommodate patients that require comprehensive test packages.
  • Their health test services are remarkably convenient.
  • They place a strong focus on confidentiality and privacy.
  • Their online platform is straightforward, easy to use, and secure.
  • The quality of their health test services is on par with conventional lab test services.

Cons

  • They don’t support instant messaging as a means of remote consultancy, it instead has to be done by phone.
  • Some of their more thorough test packages have extensive wait times.

Privacy & Accuracy of Health Testing Centers

When it comes to direct-to-consumer lab test services, one of the primary factors that patients are constantly concerned about is their privacy. Protected health information – that is, personal health information that identifies you – is widely regarded as being a private matter. Health Testing Centers seems to fully understand this concept and as a result, they have established several measures and guidelines to appropriately secure the privacy of their customers. Unless you give the go-ahead, absolutely no one will be privy to what your test results say.

Another factor that prospective patients are also particularly concerned about is accuracy. The reasoning behind this concern is fairly straightforward; no one wants to potentially pay hundreds or thousands of dollars for a lab test service that is going to give them imprecise or incorrect results. Thankfully, prospective clients of Health Testing Centers can put their minds at ease with the knowledge that the company is one of the most accurate in the industry.

Furthermore, every test that their patients’ conduct is signed by a licensed physician, and all of the company’s lab testing services are USFDA (United States Food and Drug Administration) approved. Lastly, all of the third-party labs that Health Testing Centers has partnered with are CLIA (Clinical Laboratory Improvement Amendments) certified.

What Types of Tests Does Health Testing Centers Offer?

Without a doubt, this is one of the most prominent areas where Health Testing Centers truly shines. Over the years, the company has managed to steadily expand the range of their DTC lab test services and as a result, today they offer hundreds of tests that they have grouped into over 20 distinct categories. These categories include:

  • General Health and Wellness
  • Allergy
  • Anemia
  • Blood Type
  • Cancer Screening
  • Cardiac & Cholesterol
  • Diabetes
  • Disease Detection
  • Drug Testing
  • Gastrointestinal
  • Heavy Metal / Toxins
  • Hormone Testing
  • Immunization
  • Infectious Diseases
  • Inflammation & Autoimmune
  • Kidney Testing
  • Liver Testing
  • Pregnancy & Fertility
  • Prostate Testing
  • STD Testing
  • Testosterone Testing
  • Thyroid Testing
  • Vitamins & Nutrition

Where Can You Test?

Back in the 1980s, during Health Testing Centers’ earlier years, they only provided their services to patients that visited one of their facilities in South Florida – nowadays, things are far different. As a result of Health Testing Centers’ partnership with two of the largest lab testing companies in the US – LabCorp and Quest Diagnostics – they are now able to provide their customers with an extensive array of locations to choose from. All in all, prospective patients can now choose from over 3,500 locations across the country.

However, if for some reason going to one of these locations is still not convenient for a patient, Health Testing Centers also offers high-quality at-home test kit options as well.

How Does Their Testing Process Work?

One of the great things about Health Testing Centers is that no matter if you choose to make use of their at-home test services or you opt to go to a lab, the overall testing process is still straightforward and relatively simple.

  1. The first step that all prospective patients should take is to go to the company’s website and order the lab tests that they want online. The process is hassle-free and automatically includes the required doctor order.
  2. The second will be different based on if you are doing standard testing or if you are using an at-home test kit.
    1. For standard testing, the next step is to use Health Testing Centers’ lab locator on their website to find a nearby lab that you would like to visit. Although it is not mandatory to make an appointment, it is still recommended since it can significantly reduce your wait time.
    2. If you have opted to use an at-home test kit, you can usually expect to receive it within 5 to 7 business days after you have placed your order.
  3. After testing has been completed, it will usually take 1 to 2 business days for a patient’s results to be ready – however, some of the more complex tests may have longer wait times. Patients will get an email when their results are ready and they can easily access their test results by logging into Health Testing Centers’ secure online portal.

In-Depth Look at The STD Testing Options That Health Testing Centers Provides

Health Testing Centers’ STD testing panels make up some of the company’s most in-demand services. Patients can rest assured knowing that if they decide to utilize these services, the results are 100% private and confidential. In addition to this, test results will never be connected to your permanent medical record.

10 Test STD Panel – $189/$289

Recommended as a baseline evaluation for infection from STDs.

  • Chlamydia & Gonorrhea — This urine test for the bacteria that causes chlamydia & gonorrhea detects infection within 1 to 5 days of exposure.
  • HIV — Detects antibodies and antigens created by your immune system to help diagnose HIV.
  • Syphilis — Detects antibodies that the body develops in response to the infection that causes syphilis.
  • Hepatitis B Surface Antigen — Detects antigens to hepatitis B to screen for active infection.
  • Herpes Simplex Virus (HSV) Types 1 & 2 — Detects antibodies the body produces in response to herpes.
  • Hepatitis C Virus HCV Antibody — Measures the level of hepatitis C antibodies to screen for infection with the hepatitis C virus.
  • Hepatitis A Antibody, IgM — This test measures the level of Hepatitis IgM antibodies in the blood.

Chlamydia, Gonorrhea & Trichomoniasis Test Kit – $99

Discrete at-home test for men or women to detect chlamydia, gonorrhea, and trichomoniasis by using a urine sample.

  • Chlamydia Test Kit - Genital — At home test kit for women to detect chlamydia using a urine sample.
  • Gonorrhea Test Kit - Genital — At home test kit for women to detect gonorrhea using a urine sample.
  • Trichomoniasis Test Kit — At home test kit for men or women to detect Trichomoniasis through a urine sample.

Complete STD Panel – $189/$289

Check for 7 common sexually transmitted infections in men and women at a major diagnostic laboratory.

  • HIV — Detects antibodies and antigens created by your immune system to help diagnose HIV.
  • Herpes Simplex Virus (HSV) Types 1 & 2 — Detects antibodies the body produces in response to herpes.
  • Hepatitis C Virus HCV Antibody — Measures the level of hepatitis C antibodies to screen for infection with the hepatitis C virus.
  • Syphilis — Detects antibodies that the body develops in response to the infection that causes syphilis.
  • Chlamydia & Gonorrhea — This urine test for the bacteria that causes chlamydia & gonorrhea detects infection within 1 to 5 days of exposure.
  • Trichomoniasis — Trichomonas vaginalis is a parasite that causes infection and can be spread in several ways, including sex, which causes trichomoniasis.

Complete STD Test Kit – $199

Check for 7 common sexually transmitted infections in men and women from the privacy of home.

  • HIV Test Kit — At home test kit for both men and women to detect HIV through a finger prick.
  • Herpes Type 2 Test Kit — At home test kit for both men and women to detect HSV type 2 through a finger prick.
  • Hepatitis C (HCV) Test Kit — At home test kit for both men and women to detect Hepatitis C Virus (HCV) through a finger prick.
  • Syphilis Test Kit — At home test kit for both men and women to detect syphilis antibodies in the blood through a finger prick.
  • Chlamydia Test Kit - Genital — At home test kit for women to detect chlamydia using a urine sample.
  • Gonorrhea Test Kit - Genital — At home test kit for women to detect gonorrhea using a urine sample.
  • Trichomoniasis Test Kit — At home test kit for men or women to detect Trichomoniasis through a urine sample.

As stated before, Health Testing Centers offers a wide array of panels. Here are some of their most frequently ordered panels and the specific details that they focus on:

Basic Health Check

  • Comprehensive Metabolic Panel 14 (CMP14) — CMP blood test measures levels of 14 individual components to assess overall health.
  • Complete Blood Count (CBC) with Differential — Measures red and white blood cells, hematocrit, hemoglobin, and platelets
  • Urinalysis (UA) — Examines a urine sample for the presence of proteins and other signs of infection
  • Lipid Panel — Cholesterol test for LDL, HDL, Total, and Triglycerides. (aka Lipid Profile).
  • Hemoglobin A1C (HgbA1c) — An A1C blood test, measures the average amount of glucose (blood sugar) over the past 2-3 months to screen for diabetes or monitor existing diabetes

Women’s Basic Fertility Package

  • Estradiol — Measures the level of estradiol to help assess fertility.
  • Follicle-stimulating Hormone (FSH) & Luteinizing Hormone (LH) — Measures FSH and LH to help assess fertility.
  • Progesterone — Measures the level of progesterone to help assess fertility.
  • Prolactin — Measures prolactin, a hormone important during pregnancy and while breastfeeding.
  • TSH, Free T4 — Measures the amount of thyroid-stimulating hormone (TSH) and free thyroxine (T4) to evaluate thyroid function
  • Anti-Mullerian Hormone — This test measures the level of AMH in the body.

Expanded Vitamin Panel

  • Vitamin D, 25 Hydroxy — Measures the amount of vitamin D, an important factor in bone strength
  • Ferritin — Measures level of ferritin to assess iron deficiency or iron overload.
  • Vitamin B12 & Folate — Measures the amount of B12 and folate (folic acid) to screen for nutrition or absorption issues and certain types of anemia
  • Vitamin C — The Vitamin C blood test measures the levels of Vitamin C in the blood.
  • Vitamin B6 — The Vitamin B6 blood test measures the levels of Pyridoxine in the blood.
  • Vitamin B1 (Thiamine) — The Vitamin B1 blood test measures the levels of Thiamine in the blood.
  • Iron — Measures level of iron to assess iron deficiency or iron overload

Health Testing Centers’ Delivery Methods

Patients that opt to utilize an at-home test can expect it to be delivered via mail within 5 to 7 business days after they have placed their order.

After testing has been successfully carried out – either at a lab or by using an at-home test kit – patients can usually expect to receive their results within 1 to 2 business days. However, the company does state upfront that the waiting period results may be extended for more complex tests.

Lastly, one of the great things about Health Testing Centers is that their patients don’t have to wait for results to be delivered via mail. Instead, patients will be informed via email when their results are ready and they will then be able to access said results by logging into Health Testing Centers’ secure online portal.

Health Testing Centers’ Payment Options

When it comes to payment options, Health Testing Centers is fairly average in this regard. Their payment options are fairly standard for what you would expect in the industry, seeing as they support all of the major credit card companies (Visa, Mastercard, American Express, Discover) and also payments made through PayPal. However, if you are a fan of alternative services like Apple Pay or Google Pay, then you are out of luck, these aren’t supported by Health Testing Centers.

Prospective patients should also be aware of the fact that they will have to directly cover all costs by themselves, Health Testing Centers will not bill your insurance. Customers will have to decide for themselves if this is a positive or a negative factor. On one hand, this means that more money is coming directly out of your pocket. On the other hand, this facilitates an even greater level of privacy, since your tests (and the results) will be even further “off the record”.

The Verdict

Health Testing Centers has managed to successfully adapt to the dramatic changes that have occurred in the industry as a result of rapid modernization. There is no denying that they owe a significant amount of their success to their lucrative partnership with both LabCorp and Quest Diagnostics, two of the largest lab testing companies in the US. The extensive variety of tests that Health Testing Centers provides and the effectiveness of their at-home testing services are the two primary ways that they have managed to stand out above the competition.